Where Everybody Counts

TOKOLOGO PRUDENCE SEAANE

 B.Com PPE                                                                

(Politics Philosophy and Economics)            Qualified in June 2007

 Senior Certificate                                           Kimberley Girls’ High School (Qualified in December 2002)                  

Leadership Positions                       Class representive-2007 (Philosophy 2017F)

Class representative-2003 (Statistics 100S) 

Cultural Activities Coordinator (Matric 2002)

 Achievements:

1. First place in public speaking awards: SA Cancer Association Competition 1999

2. Second place (Regional Competition) Soweto Anglo American Young Communicators Awards 2001

3. Extra Curricular Activities (Mystery Guest Volunteer (Evaluating the quality of the service provided by hotels, guest houses and restaurants across the country)

4. Liesbeeck Trotters (Exploring tourist attraction spots in the Western Cape and participating in entertainment activities organised by the Trotters.)                                                                  

Work Experience

1. Investments Administration: Company: Glacier by Sanlam

   Consultant (Date: Oct 2008-Current)

2. Client Services: Company: Glacier by Sanlam Trainee Program     Date: Oct 2007 – Current)                         

       Responsibilities:                    

-        Carrying out the day to day line functions in the various client services departments (Investment Administration, Communication Centre and Operations)

-        Ad- Hoc projects from the trainee program manager and the various client services line managers

                                                            Investment Administration:

-        Processing Daily Net/Buy/ Sell instruction

-        Daily Price Capturing

-        Capturing Interest and dividends

-        Daily Money Market rates

-        Exposure to Wrap Fund Administration

                                                       Communication Centre and Operations:

-        Providing assistance to intermediaries/clients with regards to product information and explaining work processes

-        Using various communication mediums such as telephones, e-mails and faxes to handle queries and complaints

-        Efficient processing of client instructions, scanning, indexing.

Computer Lab Assistant: Student Computing Services, University of Cape Town

Date: Jan 2007- Nov 2007           Responsibilities:

-        Reporting hardware and software problems encountered in the labs to the IT department

-        Opening and closing of computer labs

-        Assisting students with computer lab queries

 Office Assistant and Tutor        Mathslink Company

Date: Jan 2003 - Dec 2006         Responsibilities:

-        Handling telephone queries and mail correspondence from clients

-        Handling daily cash flow and issuing customer receipts and invoices

-        Filling customer accounts and other administrative work

-        Tutoring Maths, Accounting and Economics at high school, primary school level and tertiary level.

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Where Everybody Counts

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