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KELEBOGILE DITLHOLELO Secondary Education: Northern Cape High Highest Grade Passed: Grade 12 (2000) TERTIARY EDUCATION Institution: Damelin Banking and Insurance Year: 2007 Qualification: National Certificate: Banking Service Advice NQF Level 5 (2007) Institution Cape Peninsula University of Technology Year: 2003 Qualification: N Diploma: Marketing Management (2006) WORK EXPERIENCE Company: Department of Tourism, Environment and Conservation Position Held: Intern (Employee Health and Wellness Unit) Period: 01 July 2008 – till to date Duties: Assisting the Health/HIV Co-ordinator Assisting the Wellness Officer Administrative Duties Company: Standard Bank Position Held: Customer Service Consultant (Enquires) Period: 01 February 2007 – 31 January 2008 Duties: Identifying customer’s needs Attending and resolving customer’s queries Handing out transaction cards Cross-selling products and service reactively Providing excellent client service Position Held: Customer Service Receptionist Duties: Welcoming and identifying customer’s needs Directing clients to the proper service channels Administration work
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